Privacy Policy

Information We Collect

We may collect the following information:

a. Personal Information

• Full name

• Phone number

• Email address

• Delivery address

• Account login details (if you create an account)

b. Health-Related Information (Only When Necessary)

• Prescription details

• Basic medical information provided voluntarily during consultation

• Notes from our pharmacists or doctors to ensure proper medication use

We only collect health-related information you choose to share.

c. Payment Information

• Payment method

• Transaction details (processed securely through third-party payment providers)
  We do not store your full card or banking information.

How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Verify prescriptions when required

• Provide pharmaceutical support or connect you to a doctor or partner hospital if needed

• Improve website performance and customer experience

• Send important updates about your order, account, or health-related guidance

• Ensure safety and proper use of medications

Sharing Your Information

We do not sell your information to third parties.

We may share your data only in the following situations:

a. With Our Healthcare Team

• Licensed pharmacists

• Doctors providing guidance

• For safe and accurate dispensing of medication

b. With Delivery/Logistics Partners

To deliver your orders to your address.

c. With Payment Providers

To securely complete your transactions.