Privacy Policy(not in use)

Thank you for shopping with Bauchi Royal Pharmacy. This Shipping & Delivery Policy explains how we process and deliver orders placed on our platform.

1. Order Processing Time

   • All orders are processed within 24 hours after payment is confirmed.

   • Orders placed after business hours or public holidays will be processed the next business day.

   • You will receive a confirmation message once your order has been processed.

2. Delivery Areas

   We currently deliver to:

   • Bauchi State (all major areas)

   • Selected nearby regions depending on courier availability

   If your location is outside our standard delivery zones, we will contact you to arrange the best possible delivery option.

3. Delivery Time

   Estimated delivery windows:

   • Within Bauchi metropolis: — days

   • Outside Bauchi but within nearby regions: 2–5 business days

   Delivery times may vary due to:

   • Weather conditions

   • High demand periods

   • Courier delays

   • Product availability

   We will notify you immediately if there is any delay.

4. Delivery Fees

   Delivery fees depend on:

   • Your exact location

   • Order size and weight

   • Courier service or in-house dispatch team

   You will see the exact delivery fee at checkout before completing your order.

5. Order Pickup (If available)

   If you prefer to pick up your order:

   • You can choose Pickup during checkout.

   • You will receive a notification when your order is ready for collection

6. Delivery Confirmation

   Upon delivery, our dispatch rider or courier will:

   • Call you to confirm your availability

   • Request your order number

   • Ask for your signature or confirmation code (if required)

   Please ensure your phone number is correct so we can reach you.